Privacy Policy
Effective Date: June 5, 2026
The Collective Yoga Cooperative LWCA ("The Collective Yoga Co-op," "The Collective," "The Co-op," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Billing and payment information
Emergency contact information
Information submitted through contact forms, registrations, memberships, class bookings, workshops, events, newsletters, or surveys
We may also automatically collect certain technical information when you visit our website, including:
IP address
Browser type
Device information
Website usage and analytics data
Cookies and similar technologies
How We Use Your Information
We may use your information to:
Provide and manage memberships, classes, workshops, and events
Process payments and transactions
Communicate regarding schedules, registrations, and account activity
Send newsletters, marketing communications, and promotional materials (when permitted by law)
Improve our website, services, and customer experience
Comply with legal obligations
Text Messaging and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Users may opt out of marketing emails by using the unsubscribe link included in communications. Users may opt out of text messaging communications at any time by replying STOP to a text message or by contacting us directly at info@thecollectiveyogacoop.com.
Third-Party Service Providers
We may use trusted third-party service providers to help operate our business and deliver our services. These providers may process personal information on our behalf only as necessary to perform their services and in accordance with their own privacy practices.
Current service providers may include:
Mariana Tek (class registration, scheduling, memberships, and customer account management)
Zoom (virtual classes, meetings, and online events)
QuickBooks (accounting, bookkeeping, invoicing, and financial recordkeeping)
We have also used the following service providers within the past seven (7) years and may continue to retain historical records associated with these platforms:
Arketa (class registration, memberships, and digital content delivery)
Mailchimp (email communications and marketing)
We may also use website hosting providers, payment processors, analytics services, cloud storage providers, and other vendors necessary to operate our business.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Generally:
Membership and account information may be retained while your account remains active and for up to seven (7) years thereafter.
Transaction and payment records may be retained for up to seven (7) years to comply with accounting and tax requirements.
Marketing subscription information may be retained until you unsubscribe or request deletion.
Website analytics data may be retained according to the settings of our analytics providers.
When information is no longer needed, we will securely delete, anonymize, or destroy it.
Data Deletion Requests
You may request deletion of your personal information by contacting us at:
info@thecollectiveyogacoop.com
We will review and respond to verified requests within a reasonable timeframe, generally within thirty (30) days.
Please note that certain information may be retained when required by law, for tax and accounting purposes, to resolve disputes, or to protect our legal rights.
Your Rights
Depending on your location, you may have the right to:
Access personal information we maintain about you
Correct inaccurate information
Request deletion of personal information
Withdraw consent for marketing communications
Request information about how your data is used
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, analyze usage, and enhance user experience.
You may adjust your browser settings to refuse cookies; however, certain website features may not function properly.
Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage can be guaranteed to be completely secure.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Us
The Collective Yoga Cooperative LWCA
1830 W Foster Ave Unit CW
Chicago, IL 60640
Email: info@thecollectiveyogacoop.com
Terms of Service
Effective Date: June 5, 2026
By accessing or using our website, attending classes, workshops, events, trainings, retreats, or utilizing any services provided by The Collective Yoga Cooperative LWCA ("The Collective Yoga Co-op," "The Collective," or "The Co-op"), you agree to these Terms of Service.
Assumption of Risk
Participation in yoga, fitness, wellness, workshops, events, trainings, retreats, and related activities involves inherent risks, including the risk of physical injury.
You acknowledge that participation is voluntary and that you assume full responsibility for any risks, injuries, illnesses, damages, or losses resulting from participation.
Medical Disclaimer
The information provided through our website, emails, social media channels, classes, workshops, events, trainings, retreats, and services is intended for educational and informational purposes only.
The Collective Yoga Cooperative LWCA, its staff, guest teachers, guest instructors, and affiliated partners are not medical professionals and do not diagnose, treat, cure, or prevent any medical condition.
You should consult with a physician or qualified healthcare provider before beginning any exercise, wellness, or fitness program.
Nothing provided through our website, social media platforms, classes, workshops, events, trainings, retreats, emails, or services should be considered a substitute for professional medical advice, diagnosis, or treatment.
Limitation of Liability
To the fullest extent permitted by law, The Collective Yoga Cooperative LWCA ("The Collective Yoga Co-op," "The Collective," or "The Co-op"), thecollectiveyogacoop.com, its owners, employees, contractors, volunteers, staff members, guest teachers, guest instructors, agents, successors, assigns, affiliates, venue partners, The Chicago Park District, The Chicago Public Library, and any physical location entity where classes, workshops, events, trainings, meetings, retreats, or other activities are conducted shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to:
Use of our website, emails, social media platforms, or digital content;
Participation in classes, workshops, trainings, retreats, events, or other programs;
Reliance upon information provided through our services;
Personal injury, illness, property damage, loss of income, business interruption, or other losses.
Participation in all activities is voluntary and undertaken at your own risk.
Media Release
By attending classes, workshops, events, trainings, retreats, or other activities hosted, sponsored, or facilitated by The Collective Yoga Cooperative LWCA, including those conducted in partnership with or at facilities operated by The Chicago Park District, The Chicago Public Library, or any other venue partner, you acknowledge that photographs, video recordings, livestreams, and other media may be captured.
Unless you notify us in writing prior to participation, you grant The Collective Yoga Cooperative LWCA, its agents, contractors, affiliates, licensees, successors, assigns, and venue partners the irrevocable right to photograph, record, reproduce, publish, distribute, display, transmit, stream, and otherwise use your likeness, image, voice, appearance, and participation in any media format now known or later developed for educational, documentary, promotional, artistic, marketing, social media, archival, or business purposes.
Such use shall not constitute a direct endorsement of a commercial product or service without your additional written consent.
You waive any right to inspect or approve the finished materials and release The Collective Yoga Cooperative LWCA, its agents, affiliates, venue partners, The Chicago Park District, The Chicago Public Library, and any physical location entity where activities are conducted from any claims arising from the use, editing, alteration, reproduction, publication, exhibition, streaming, or distribution of such media.
Images and recordings may be stored in physical or digital form, including secure servers, cloud-based storage systems, archival systems, and backup environments.
You may request that future use of newly created media cease by contacting us in writing; however, such requests shall not apply retroactively to materials that have already been published, distributed, archived, or otherwise lawfully used.
Intellectual Property
All content on our website and affiliated platforms, including text, graphics, logos, photographs, videos, trademarks, service marks, and other materials, is owned by or licensed to The Collective Yoga Cooperative LWCA.
You may not reproduce, distribute, modify, publish, transmit, sell, or exploit any content without prior written permission.
Acceptable Use
You agree not to:
Use the website for unlawful purposes;
Attempt to gain unauthorized access to systems or data;
Interfere with website functionality;
Harass, threaten, or harm staff, instructors, participants, or other users;
Upload or distribute malicious software or harmful code.
Changes to Services
We reserve the right to modify, suspend, discontinue, reschedule, cancel, or replace any service, class, workshop, event, retreat, training, program, instructor, location, or website feature at any time without notice.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict-of-law principles.
Contact Us
The Collective Yoga Cooperative LWCA
1830 W Foster Ave Unit CW
Chicago, IL 60640